- acknowledgment of the modified Policy;
- agreement to abide and be bound by the modified Policy.
INFORMATION WE COLLECT
There are three general categories of information we collect.
INFORMATION YOU GIVE TO US
Information that is necessary for the use of thePlatform.
We ask for and collect the following personal information about you when you use the Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
Account Information. When you sign up for a nhtrefunds Account, we require certain information such as your first name, last name, email address, and date of birth.
Profile and Listing Information. To use certain features of the nhtrefunds Platform (such as booking or creating a Listing), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
Identity Verification Information. To help create and maintain a trusted environment, we may collect identity verification information (such as images of your government issued ID, passport, national ID card, or driving license, as permitted by applicable laws) or other authentication information.
Payment Information. To use certain features of the nhtrefunds Platform (such as booking or creating a Listing), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments (vianhtrefunds Payments).
Communications with nhtrefunds and other Members. When you communicate with nhtrefunds or use the nhtrefunds Platform to communicate with other Members, we collect information about your communication and any information you choose to provide.
INFORMATION YOU CHOOSE TO GIVE US
You may choose to provide us with additional personal information in order to obtain a better user experience when using nhtrefunds Platform. This additional information will be processed based on your consent.
Additional Profile Information. You may choose to provide additional information as part of your nhtrefunds profile (such as gender, preferred language(s), city, and a personal description). Some of this information as indicated in your Account settings is part of your public profile page and will be publicly visible to others.
Address Book Contact Information. You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of the nhtrefunds Platform, like inviting them to use nhtrefunds.
Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your nhtrefunds Account, respond to surveys, post to community forums, participate in promotions, or use other features of the nhtrefunds Platform.
INFORMATION THAT IS NECESSARY FOR THE USE OF THE PAYMENT SERVICES.
The Payments Data Controller needs to collect the following information, as it is necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services:
Payment Information. When you use the Payment Services, the Payments Data Controller requires certain financial information (like your bank account or credit card information) in order to process payments and comply with applicable law.
Identity Verification and Other Information. If you are a Host, the Payments Data Controller may require identity verification information (such as images of your government issued ID, passport, national ID card, or driving license) or other authentication information, your date of birth, your address, email address, phone number and other information in order to verify your identity, provide the Payment Services to you, and to comply with applicable law.
INFORMATION WE AUTOMATICALLY COLLECT FROM YOUR USE OF THE STAYCAY PLATFORM AND PAYMENT SERVICES
When you use the nhtrefunds Platform and the Payment Services, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the nhtrefunds Platform and Payment Services.
Geo-location Information. When you use certain features of thenhtrefunds Platform, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. Nhtrefunds may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
Usage Information. We collect information about your interactions with the nhtrefunds Platform such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on thenhtrefunds Platform.
Log Data and Device Information. We automatically collect log data and device information when you access and use the nhtrefunds Platform, even if you have not created annhtrefunds Account or logged in. That information includes, among other things: details about how you’ve used the nhtrefunds Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the nhtrefunds Platform.
Payment Transaction Information. Nhtrefunds Payments collects information related to your payment transactions through the nhtrefundsPlatform, including the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address and other related transaction details. This information is necessary for the adequate performance of the contract between you and nhtrefunds Payments and to allow the provision of the Payment Services.